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Date: 2008-05-12, 4:51PM EDT
Our client is seeking a new addition to their staff for Technical Support. Enjoy working from home and giving the utmost customer service to your client. The ideal candidate have:
3 years minimum of desktop or call center support for all of the standard windows based systems. Previous technical support experience with Mac OS based systems a bonus.
- Demonstrated strong technical skills with all Microsoft Windows OS and application support and networking.
- Must be well versed in resolving all common computer problems including viruses, slow performance, errors, e-mail client set-up, software installation and configuration, wireless networks, peripheral problems.
- Excellent communication and customer service skills. Genuinely care about your customer.
- Highly motivated and able to work independently. Take ownership for problems and follow through to resolution.
- Certification(s) including but not limited to: A+, MCP, CCNA, MCSE, CCNP, Net+. Candidates without certification or failing to provide supporting documentation from accredited institute will not be considered for this position.
Candidates will need the following for remote set-up:
- High speed Internet access
- Dedicated Windows based computer with XP Pro at a minimum
- Quiet, private workspace
- Dedicated phone line – No VOIP
* Location: Work Remotely
* Compensation: 14.00
* Telecommuting is ok.
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.
[W4H Note: This is posted on a Deleware list. m]
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