Posted For Free
At Workaholics4Hire Free Work At Home Jobs Database
http://www.workaholics4hire.com/free-work-at-home-jobs-database
Company: [See URL below]
Description
[Company] is the largest provider of campsite reservations in North America facilitating more than 3 million transactions at more than 100,000 campsites in 48 states.
[Company] is also a leading provider of campground management tools to government and private campground operators offering clients comprehensive reservation systems including: website development, dedicated call-center services, database management tools, local campground management software, and marketing services.
[Company] is owned and operated by [Name and Ticker Symbol]
Role:
This is a legitimate home based position working for the world’s leading recreation reservation company. We are rapidly growing and interested in finding talented individuals capable of providing world class service, and enriching our team. We offer a very flexible and fun work environment, and use state of the art technology. Be part of the latest trend in call center work!
Works as a work-at-home (WAH) telephone sales representative accepting reservation requests. Provides quality customer service and ensures quality reservations while meeting the needs of telephone customers. Ensures customers are provided effective alternatives when the customer’s first choice is not available.
Responsibilities:
- Demonstrate the ability to find and enter information in a quick and efficient manner on all parks, areas and services through use of a headset, adequate communication and a browser based reservation system.
- Assist customers with above information in a professional manner.
- Maintain control of phone conversations, moving the customers politely along and providing a professional and pleasant level of customer service.
- Participate in cross training opportunities, as business needs dictate. Seek immediate help from staff when necessary to ensure customer satisfaction.
- Maintain a Quality Assurance average of 92% or higher. Agents are monitored at random to evaluate their customer service and presentation skills, script and policy adherence.
- Strive to meet or exceed productivity goals.
- Adhere to all [Company] & [Company] policies.
Requirements
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as meet the performance standards.
- Ability to use a personal computer, keyboard, mouse, and a Windows operating system.
- Minimum typing skills of 20-30 wpm.
- Ability to communicate clearly, quickly, concisely and courteously on the telephone with customers.
- Ability to utilize customer relation skills while handling a high volume of telephone calls.
- Experience with camping highly preferred.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Windows XP only.
- 512 of physical memory
- Current up to date Anti-Virus package.
- Processor speed exceeding 2.2 GHz.
- Adobe 7.0 or higher.
- Updated Java.
Other Notes:
- Location: Your Home!!!
- Telecommuting is ok.
- This is a part-time position.
- Principals only. Recruiters please do not contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
Competitive compensation and benefits package offered.
[Company] is committed to creating a diverse work environment and proud to be an equal opportunity employer. Due to the high volume of responses, we will only respond to those candidates that most closely match our requirements.
* Posted: 2/20/2008
* Location: US-RI-Avondale US-RI-Avondale
* Base Pay: N/A
* Employee Type: Part-Time Employee
* Industry: Travel
* Manages Others: No
* Job Type: Customer Service
* Req'd Education: Not Specified
* Req'd Experience: Not Specified
* Req'd Travel: Not Specified
* Relocation Covered: No
Click the URL below to view the original job description and to view application instructions.