Virtual Assistant On Call

"Every business needs a virtual assistant to handle a variety of tasks on a regular basis. But it can be very expensive to have an assistant on the payroll when you aren't sure how much you're going to need done each month. Now, you can have your own Virtual Assistant On Call for whatever you need, whenever you need it."

We have compiled a team of some of the web's most talented virtual assistants to help you with a wide variety of everyday tasks.

Our team can:

  • Make appointments
  • Book your consultation calls
  • Any internet research tasks
  • Make your travel arrangements
  • Manage your customer lists
  • Keyword research
  • And so much more...

Your "VA on Call" is available for anything clerical you need, but you'll only be charged for the number of hours spent actually working on a task.

NOTE: Our VA on Call service is not for tasks that are technical in nature. Our VAs are not graphics designers or writers. They can do research for you, handle spreadsheets and word documents, etc, but please do not ask them to complete website modifications, or handle graphics work. Think of their role as an administrative assistant.

In actuality, you will only ever need to speak with one person...your own project manager. This person handles all the details for you so you only need to make one contact to have anything done. All work is supervised by the manager, helping you focus on your business rather than the details.

It is our job to assign the various tasks to the right virtual assistant for the job. You won't need to worry about who is doing the work, or if they are doing it right, because your project manager will handle all the details and will always check each deliverable for accuracy and quality.

How it works...

You deposit $1,000 on retainer to lock in your VA On Call account. The money is held in escrow until it is needed, and our VAs continue to complete tasks for you (at your request) until the retainer is depleted. We'll keep you up to date with reports that will include all account activity, and when your retainer is depleted, you simply add another $1,000 to your account.

We charge $15 per hour for all virtual assistant tasks.

We cannot offer a "revisions included" guarantee on this particular service, because it is not a service package with a set amount of defined services. However, we do offer a guarantee for all VA On Call services...

If our virtual assistant fails to live up to your expectations in any way whatsoever on any task you assign, simply let our project manager know and we will review the situation carefully to find the best solution to the problem.

We will either give the VA a chance to fix it (at no extra charge whatsoever) or replace the VA with a better one.

 

 

 


Frequently Asked Questions About This Service

 

Do I work directly with the freelancers?

No. That is one of the many benefits of retaining our services. Your communications will be exclusively with one of our highly trained project managers. The project manager is responsible for ensuring that your needs are met and that we choose the best freelancer(s) to work on your projects. Our company takes full responsibility for the quality of the work done for you.

Freelancers communicate directly with the project manager. The manager performs quality assurance checks on the work done, before the files are sent for your approval. If you need changes, you tell the project manager and it is our responsibility to make any necessary revisions, until you are completely satisfied.

What if I don't use my full retainer?

If you have exhausted all the possible ways you can use our VA services, and you can't think of anything else you will ever need, just let your project manager know and we will refund you the remaining balance. No hassle. No problem.

Your retainer will never expire, so even if you don't need to use it all right away, it will be held in the escrow vault until you do need it.

 

 

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